Privacy Policy

This policy explains what information ONWIN (Shenzhen Onwin Enterprise Ltd, operating chinaonwin.com) collects, how we use it, and your choices. Last updated: 2026.

Who we are

ONWIN is a manufacturer of coffee, tea and powder capsules, sealing films and filling machines, based in Shenzhen, China. For any privacy question, contact [email protected].

Information we collect

  • Enquiry / form data — when you submit a form, we collect the name, email, company, country, product/ingredient and message you provide.
  • Direct contact — details you share by email or WhatsApp.
  • Technical data — standard server logs (IP, browser, pages viewed) and cookies, used to operate and secure the site.

How we use your information

  • To respond to your enquiry, provide quotes, samples and technical support.
  • To manage our business relationship and fulfil orders.
  • To maintain, secure and improve the website.

We do not sell your personal data. We only process it to serve your request and run our business.

Cookies & embedded content

We use essential cookies needed for the site to function. Product pages may embed videos from YouTube using the privacy-enhanced youtube-nocookie.com domain; when you play a video, YouTube/Google may set cookies and process data under their own policies. We may also use privacy-respecting analytics to understand site usage. You can control cookies through your browser settings.

Third parties

We rely on trusted providers to operate the site, including our web host, email services, and embedded video (YouTube/Google). These providers process data only as needed to deliver their service.

Data retention

We keep enquiry data for as long as needed to handle your request and our business relationship, then delete or anonymise it.

Your rights

You may request access to, correction of, or deletion of your personal data, or object to its processing. Email [email protected] and we will respond within a reasonable time.

Contact

Shenzhen Onwin Enterprise Ltd · 2nd Floor, Yu Tian Da Sha, No. 18 Yangtian Rd., Xin An, Bao An District, Shenzhen 518101, China · [email protected]

This page is a general template and should be reviewed by your legal advisor for your target markets.